Flexible Medical Front Desk & Patient Concierge

American Family Care; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Small business environment

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement benefit

Job summary

American Family Care is seeking a dedicated Medical Office Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. This role supports patient flow in a fast-paced walk-in care setting.

You will greet patients, register them, verify insurance, balance daily charges, and ensure complete, precise documentation. Strong basic computer skills and a courteous, professional phone manner are essential, along with attention to detail and

Qualifications

• High School graduate or equivalent.
• Basic computer knowledge, Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening and set up systems and documents.
• Greet patients and collect insurance and identifying documents.
• Register patients, update records, verify insurance, and check patients out.
• Determine, collect, and process patient payments and address billing issues.
• Respond to customer needs and provide excellent customer service, assist with follow-ups.
• Balance daily patient charges against system reports.
• Complete closing procedures and required reports.
• Secure financial assets and perform cash control procedures.
• Maintain complete and accurate documentation.
• Other duties as assigned.

Skills

Medical clerical experience

Microsoft Office

Attention to detail

Customer service

Phone etiquette

Education

High School graduate or equivalent

Job description

American Family Care is seeking a dedicated Medical Office Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. This role supports patient flow in a fast-paced walk-in care setting.

You will greet patients, register them, verify insurance, balance daily charges, and ensure complete, precise documentation. Strong basic computer skills and a courteous, professional phone manner are essential, along with attention to detail and