Patient Access & Billing Coordinator (Flexible Schedule)

American Family Care, Inc.; Downingtown (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great small business work environment

Flexible scheduling

Paid time off

Job summary

American Family Care, Inc. is seeking a front desk/clerical associate to accurately check patients in and out, verify insurance, collect payments, and maintain patient records.

You will help maintain patient flow, provide positive customer service, and support administrative tasks across the clinic. This role requires high school completion, basic computer skills, and attention to detail; prior medical clerical experience is a plus.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Skills

Customer service

Attention to detail

Microsoft Office

Communication skills

Education

High School diploma or equivalent

Job description

American Family Care, Inc. is seeking a front desk/clerical associate to accurately check patients in and out, verify insurance, collect payments, and maintain patient records.

You will help maintain patient flow, provide positive customer service, and support administrative tasks across the clinic. This role requires high school completion, basic computer skills, and attention to detail; prior medical clerical experience is a plus.