Medical Office Receptionist

ROCKLAND FAMILY MEDICAL CARE; Monsey (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Job summary

ROCKLAND FAMILY MEDICAL CARE in Monsey, New York is seeking a Medical Office Front Desk Receptionist to join their team. The responsibilities include greeting patients, checking them in, managing phone calls, and maintaining medical records with attention to detail.

The ideal candidate will possess strong customer service skills, excellent organizational abilities, and familiarity with computer programs and EMR systems, such as eClinicalWorks. Multilingual candidates (Russian/Spanish) are a plus.

Qualifications

• Strong customer service skills.
• Excellent organizational skills.
• Attention to detail.
• Familiarity with basic computer programs, Google docs.
• Familiarity with EMR, eClinicalWorks.
• Previous office experience desired.
• Multilingual is a plus – Russian/Spanish.

Responsibilities

• Greet patients who walk through the door.
• Ascertain their needs and get them checked in.
• Pull their medical records or take a new patient history.
• Answer the phone and schedule appointments or answer patient questions.
• Maintain comprehensive medical records as needed.
• Process payments for services rendered.
• Maintain patient records.
• Handle confidential information with discretion.
• Keep the front desk area clean and organized.
• Perform other duties as assigned.

Skills

Customer service skills

Organizational skills

Attention to detail

Familiarity with computer programs

Familiarity with EMR, eClinicalWorks

Multilingual (Russian/Spanish)

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Health insurance

Job Summary

We are seeking a Medical Office Front Desk Receptionist to join our team! You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Process payments for services rendered
• Maintain patient records
• Handle confidential information with discretion
• Keep the front desk area clean and organized
• Perform other duties as assigned

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, Google docs, etc
• Familiarity with EMR, eClinicalWorks
• Previous office experience desired
• Multilingual is a plus – Russian/Spanish