Medical Office Reception & Scheduling Specialist

Ozark Center; Joplin (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Ozark Center in Joplin, MO is seeking a Medical Office Support Staff (MOSS) to provide friendly front-desk support across all offices, ensuring smooth operations and compassionate service.

You will answer calls, manage electronic scheduling, collect payments, enter data accurately, and uphold HIPAA standards while assisting patients and providers with a welcoming, professional demeanor.

High school diploma required; proficiency with Excel and Word preferred to maintain records and communications.

Qualifications

• Deals with the public verbally and in writing; strong interpersonal skills.
• Requires ability to effectively, courteously, and professionally deal with the public.
• Proficiency with computer applications (Excel and Word) to maintain records and scheduling.

Responsibilities

• Receives incoming phone calls, checks voice mail, and distributes messages as applicable.
• Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Follow HIPAA standards in securing protected health information.
• Enter data accurately and timely.
• Perform all other duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Education

High School Diploma or equivalent

Tools

Excel

Word

Scheduling software

Job description

Ozark Center in Joplin, MO is seeking a Medical Office Support Staff (MOSS) to provide friendly front-desk support across all offices, ensuring smooth operations and compassionate service.

You will answer calls, manage electronic scheduling, collect payments, enter data accurately, and uphold HIPAA standards while assisting patients and providers with a welcoming, professional demeanor.

High school diploma required; proficiency with Excel and Word preferred to maintain records and communications.