Receptionist

OCH; Rogersville (MO); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts

Paid time off

Company-paid holidays

Job summary

Ozarks Community Hospital (OCH) in Rogersville, MO is seeking a Customer Service Representative and Receptionist for the Rogersville Clinic. You will provide patient-facing support, manage front desk tasks, schedule appointments, coordinate office workflows, and assist clinic staff.

The role emphasizes friendly communication, accuracy in basic billing and eligibility knowledge, and teamwork with providers. Equal Opportunity Employer.

Qualifications

• Front desk experience and customer service are essential.
• Strong clerical skills and knowledge of standard office procedures.
• Basic understanding of accounting principles or billing processes.

Responsibilities

• Assist patients and provide front-desk support in the Rogersville Clinic.
• Coordinate office workflow and appointment scheduling.
• Support clinic staff and help with coverage of schedules and workflows.
• Keep providers informed of progress and potential problems.

Skills

Front desk experience

Customer service

Clerical skills

Office procedures

Basic accounting

Education

High school diploma or equivalent

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Rogersville, MO, is seeking a Customer Service Representative; Receptionist to join our Rogersville Clinic.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Under the direction of the Clinic Manager provides direct and indirect patient assistance and care in the office/clinic settings. Assists in development and orientation of new office / clinic staff. Assists in coordinating activities of the office /clinic. Assists with covering work schedules and assists to improve work flow. Keeps the providers informed of both progress and potential problems.

Benefits include:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

Requirements:

• High school diploma or equivalent.
• Knowledge of Medicare, Medicaid, third party payors.
• Successful work experience in a front office setting or in another clerical position.
• Strong working knowledge of office procedures and basic accounting principles.
• Ability to effectively use and maintain office equipment.
• BLS or Friends and Family certification preferred.
• Great organizational and multitasking abilities.

OCH is an Equal Opportunity Employer