Medical Office Patient Services Coordinator

UNKNOWN; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation days

Holidays

Health insurance

Transit pass

403(b) retirement

Wellness programs

Caregiver leave

Tuition support

Job summary

Washington University in St. Louis is seeking a Clinical Service Representative II for the Faculty Practice Plan on campus in St. Louis, MO. The role provides clinic support, greets patients, schedules appointments, verifies insurance, collects co-pays, and supports billing processes.

The position requires a high school diploma, Basic Life Support certification, and 2 years of medical office or related customer service experience. Strong communication and computer literacy are essential.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) certification required.
• Experience in medical office or related customer service (2 years).

Responsibilities

• Greets patients and assists with form completion.
• Verifies insurance and demographic information.
• Collects co-pays and balances receipts.
• Schedules appointments and reminders; maintains patient flow.
• Assists with billing questions and insurance referrals.

Skills

Communication

Computer literacy

Insurance

Interpersonal relationships

Medical terminology

Education

High school diploma

Job description

Washington University in St. Louis is seeking a Clinical Service Representative II for the Faculty Practice Plan on campus in St. Louis, MO. The role provides clinic support, greets patients, schedules appointments, verifies insurance, collects co-pays, and supports billing processes.

The position requires a high school diploma, Basic Life Support certification, and 2 years of medical office or related customer service experience. Strong communication and computer literacy are essential.