Medical Office & Patient Services Coordinator

20 Northeast Georgia Medical Center, Inc.; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk/medical office assistant to support physician clinics. The role includes reception, clinical and financial records maintenance, front office inventory, and EMR data entry in EPIC.

Responsibilities cover screening calls, coordinating referrals, scheduling, mail processing, and daily deposits, with emphasis on accurate patient information and timely communications across the clinic.

Qualifications

• High School Diploma or GED required.
• Customer service or physician's office experience preferred.
• Knowledge of EMR systems (EPIC) preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals and processes mail in a timely manner.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Enters charges and maintains patient information in the system.

Skills

Customer service

Medical office

EMR

Education

High school diploma

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front desk/medical office assistant to support physician clinics. The role includes reception, clinical and financial records maintenance, front office inventory, and EMR data entry in EPIC.

Responsibilities cover screening calls, coordinating referrals, scheduling, mail processing, and daily deposits, with emphasis on accurate patient information and timely communications across the clinic.