Medical Office Assistant – Front Desk & Records

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 38,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk/administrative associate for our physician clinics. The role includes reception, maintaining clinical and financial records, front office inventory, and medical records entry in EPIC.

Responsibilities include screening calls, scheduling referrals and appointments, processing mail, and ensuring accurate patient information in EPIC. Prior front desk experience preferred; High School diploma required.

Qualifications

• High School Diploma or GED is required.
• Knowledge of EMR (Electronic Medical Record) systems is required.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Ensures patient information is entered correctly into EPIC.
• Maintains inventory of front office supplies.

Skills

EMR knowledge

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a front desk/administrative associate for our physician clinics. The role includes reception, maintaining clinical and financial records, front office inventory, and medical records entry in EPIC.

Responsibilities include screening calls, scheduling referrals and appointments, processing mail, and ensuring accurate patient information in EPIC. Prior front desk experience preferred; High School diploma required.