Medical Office Assistant — Patient Services & Scheduling

Northeast Georgia Health System; Buford (GA); On-site; USD 31,000 - 45,000; Full time

Job summary

Northeast Georgia Health System is seeking a front office professional to support physician clinics. The role involves reception duties, maintaining clinical and financial records, and handling referrals using the EPIC EMR system.

Responsibilities include scheduling referrals, processing mail, updating patient data, balancing journals, and preparing deposits. Candidates should have a high school diploma and experience in a healthcare setting are preferred.

Qualifications

• Knowledge of and proficient use of EMR (Electronic Medical Record) system.
• Experience in a physician office or front desk environment preferred.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure clear communication.
• Procures patient referrals promptly per physician requests.
• Schedules appointments for patient referrals.
• Logs referrals and posts referral numbers to patient accounts.
• Enters accurate patient information in the EPIC system.
• Maintains front office inventory and balances daily journals.
• Prepares daily deposits and forwards monthly reports to Central Business Office.

Skills

EMR proficiency

Education

High School Diploma or GED

Job description

Northeast Georgia Health System is seeking a front office professional to support physician clinics. The role involves reception duties, maintaining clinical and financial records, and handling referrals using the EPIC EMR system.

Responsibilities include scheduling referrals, processing mail, updating patient data, balancing journals, and preparing deposits. Candidates should have a high school diploma and experience in a healthcare setting are preferred.