Medical Office Assistant - Front Desk & EMR

Northeast Georgia Health System; Oakwood (GA); On-site; USD 34,000 - 46,000; Full time

Job summary

Northeast Georgia Health System is seeking a detail-oriented front desk/administrative assistant to support physician offices. The role includes greeting patients, maintaining records, scheduling, referrals, mail handling, and EPIC data entry to ensure accurate registrations.

Daily tasks emphasize communication with patients and staff, processing referrals promptly, and balancing daily postings. The position offers exposure to a busy clinic environment within NGHS.

Qualifications

• High school diploma or GED required.
• Experience with EMR systems preferred.
• Customer service or front desk experience preferred.

Responsibilities

• Screen and refer all incoming calls and visitors to ensure timely communication.
• Process patient referrals and mail in a timely and efficient manner.
• Schedule appointments for patient referrals as requested by Physicians.
• Log referrals and post referral numbers to patient accounts when received.
• Advise patients when referrals are needed and how to obtain them.
• Open and distribute mail daily.
• Enter patient information into the EPIC system accurately.
• Balance daily audit journals and post charges.
• Forward monthly reports to the Central Business Office.
• Prepare daily deposits per center procedure.
• Update patient information and arrange payment agreements as needed.
• Maintain inventory of front office supplies.

Skills

EMR knowledge

Front desk

Communication

Education

High school diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a detail-oriented front desk/administrative assistant to support physician offices. The role includes greeting patients, maintaining records, scheduling, referrals, mail handling, and EPIC data entry to ensure accurate registrations.

Daily tasks emphasize communication with patients and staff, processing referrals promptly, and balancing daily postings. The position offers exposure to a busy clinic environment within NGHS.