Medical Office Operations Lead

OneOncology; Brighton (CO); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Tuition reimbursement

Paid time off

Employee assistance programs

Corporate discounts

Job summary

Colorado Urology is seeking an Assistant Site Manager to support the office with minimal supervision. You will help manage daily operations, ensure high standards of patient care, and assist with budget oversight, staffing, and staff development.

Responsibilities include scheduling, handling paperwork, billing, entering data into EHR, and coordinating with physicians. Travel 25% regionally; pay range $27–$29 per hour, full-time, on-site in the Denver metro area.

Qualifications

• High school diploma or GED required.
• 2+ years of front office experience, preferably in a medical setting.
• 1-2 years of supervisory experience, preferably in a medical setting.
• Excellent customer service skills.
• Proficient knowledge of Medical Terminology; ICD-9 and CPT-4 codes.
• Strong written, typing, verbal, and interpersonal skills.
• Proficient computer software and database skills.
• Strong attention to detail.
• Ability to multi-task, problem-solve, and work in a fast-paced environment.
• Outstanding coaching skills with the ability to assist Site Manager with leading staff.
• Must demonstrate a caring, compassionate, and patient attitude.

Responsibilities

• Coordinates the daily administrative duties of the site on a day-to-day basis.
• Develop, implement, and revise policies and procedures to assure high standards of patient care.
• Assist with P&L, including accountability to budget management.
• Assist in training qualified team members, serving as catalyst and mentor for productivity and morale.
• Supervise office staff and coordinate with Site Manager on performance feedback and actions.
• Conduct regular staff meetings to communicate ideas, resolve problems, and obtain feedback.
• Respond to grievances and inquiries, seeking assistance from the Site Manager when necessary.
• Create a positive and professional first impression for the practice and show a 'we care' attitude.
• Schedule appointments and assist with testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances, enter batches in Practice Management.
• Enter demographics and clinical information into Practice Management and EHR.
• Scan licenses and insurance cards into Ntierprise.
• Verify referrals are obtained, scanned into the EMR, and linked to appointments.
• Reconcile payment batches daily and forward to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.

Skills

Customer service

Medical terminology

Communication skills

Typing speed

Computer skills

Attention to detail

Multitasking

Coaching

Compassionate attitude

Education

High school diploma or GED

Job description

Colorado Urology is seeking an Assistant Site Manager to support the office with minimal supervision. You will help manage daily operations, ensure high standards of patient care, and assist with budget oversight, staffing, and staff development.

Responsibilities include scheduling, handling paperwork, billing, entering data into EHR, and coordinating with physicians. Travel 25% regionally; pay range $27–$29 per hour, full-time, on-site in the Denver metro area.