Site Manager

OneOncology; Denver (CO); On-site; USD 63,000 - 80,000; Full time

Job summary

Colorado Urology in Denver is seeking a Site Manager to guide daily and strategic clinic operations, lead a dedicated team, and ensure safe, efficient patient services.

The role emphasizes planning, staffing, budgeting, quality assurance, and regulatory compliance (HIPAA/OSHA), with 25% travel within the region. Onsite M-F, requires 5+ years in healthcare administration.

Qualifications

• Minimum of 5 years of experience in healthcare administration, with at least 2 years in a supervisory or managerial role.
• Strong understanding of healthcare regulations and compliance requirements.
• Funding/budget management experience and financial acumen.
• Onsite at assigned clinic(s), M-F during operating hours.

Responsibilities

• Develop and implement clinic strategic plans aligned with the organization's goals.
• Oversee daily clinic operations, including scheduling, staffing, and patient flow.
• Manage the clinic budget, monitor expenses, and identify cost-saving measures.
• Maintain and improve quality of care and patient safety standards.
• Oversee inventory management, procurement, and vendor relationships.
• Assist in hiring, training, and mentoring clinic staff; conduct performance evaluations.
• Collaborate with healthcare providers to enhance the patient experience; monitor wait times.

Skills

Customer service

Leadership

Communication

Problem solving

Team building

Decision making

Typing 40 wpm

Education

Associate degree or equivalent experience

Bachelor's degree in healthcare administration or related field (preferred)

Job description

Why Join Us?

At Colorado Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Colorado Urology, you'll find more than a job, you'll find a rewarding career with purpose.

Job Description

The Site Manager is pivotal in our healthcare facility's daily and long-term administrative and strategic operations. This position oversees clinic operations' development, implementation, and evaluation to ensure the safe, efficient, cost-effective, and high-quality delivery of patient services. The Site Manager will lead a dedicated team to maintain a positive patient experience, optimize resource utilization, and achieve the clinic's operational goals.

Primary Duties & Responsibilities

Strategic Planning and Development

Develop and implement clinic-specific strategic plans aligned with the organization's goals through close interaction with the Regional Director of Operation, Chief Operating Officer, and Physicians. Identify growth opportunities, service expansions, and resource allocation strategies. Collaborate with senior management to set long-term objectives. Attend and participate in physician meetings.

Administrative Oversight

Oversee daily clinic operations, including scheduling, staffing, and patient flow. Manage administrative staff, including receptionists, clinical staff, and office assistants. Implement and enforce policies and procedures to ensure regulatory compliance.

Financial Management

Help develop and manage the clinic's budget, monitor expenses, and identify cost-saving measures. Optimize revenue generation through efficient billing and insurance processing. Collaborate with the finance department to track financial performance and meet financial targets.

Quality Assurance

Maintain and improve quality of care and patient safety standards. Monitor and analyze patient feedback and clinical outcomes. Responds to doctor, patient, and employee grievances, complaints, and inquiries, implement quality improvement initiatives and address any issues promptly.

Resource Management

Ensure efficient utilization of clinic resources, including staff, equipment, and supplies. Oversee inventory management and procurement processes. Manage vendor relationships.

Team Leadership and Development

Assist in hiring, training, and mentoring clinic staff, fostering a positive work environment. Conduct regular performance evaluations and provide feedback. Foster a culture of continuous learning and professional development. Conduct regular staff meetings to communicate new ideas, resolve problems, obtain feedback, and maintain the overall effectiveness of the staff.

Patient Experience

Collaborate with healthcare providers to enhance the patient experience. Address patient concerns and resolve issues related to clinic operations. Monitor wait times and appointment scheduling to minimize patient inconvenience.

Compliance and Regulatory Affairs

Ensure compliance with healthcare regulations, including HIPAA and OSHA. Stay updated on industry changes and proactively implement necessary changes. Prepare for and assist with regulatory audits.

Qualifications

• Associate degree or equivalent experience (Bachelor's degree in healthcare, administration, business management, or related field preferred).
• Minimum of 5 years of experience in healthcare administration, with at least 2 years in a supervisory or managerial role.
• Financial acumen and budget management experience.
• Strong understanding of healthcare regulations and compliance requirements.
• Must be onsite at assigned clinic(s), M-F during operating hours.

Direct Reports

All clinical personnel.

Knowledge, Competencies & Skills

• Excellent customer service skills.
• Commitment to patient-centered care and quality improvement.
• Proficient knowledge of Medical Terminology.
• Superior leadership, problem-solving, team building, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient computer software and database skills.
• Strong math and analytical skills.
• Ability to multi-task and work in a fast-paced, high-volume environment.
• Ability to type a minimum of 40 words per minute.

Travel

25% travel required within the geographic region.

Physical Requirements for the Job

Able to sit, stand, and or walk throughout the day. Intermittently required to stoop, bend, speak, and listen.

Job Type

Full-Time.

Pay Range

Pay Range: $63,000 - $80,000 annually Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.

Recruitment Period

This position has no close date. Applications will be accepted until an offer has been extended and accepted.

Equal Opportunity Employer

Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Colorado Urology is on of the regions premier urology practices, delivering comprehensive, patient-centered care across the Denver metropolitan area. Guided by a commitment to innovation, clinical excellence, and compassion, our team is dedicated to improving the lives of those we serve. Join us and discover a rewarding career where you can grow professionally, make a lasting impact, and help shape the future of urologic care.