Medical Office Manager & Team Leader

cwpnonproviders; Frederick (MD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

401(k) with employer match

PTO

Holidays

Disability Insurance

Life Insurance

Employee Assistance Program

Voluntary Benefits

Job summary

cwpnonproviders is seeking a Site Manager to oversee all administrative operations in the designated office. The role includes supervising staff, handling HIPAA compliance, scheduling, coaching, and ensuring efficient day-to-day office functions.

The candidate will act as Front Desk Representative and Medical Assistant as needed, coordinate interdepartmental tasks, maintain records, and ensure timely reporting. Strong organizational and communication skills are essential.

Qualifications

• Must have High School Diploma or GED and 3 years medical office management experience or equivalent
• Must have knowledge of Internet and Microsoft Office (MS Word, MS Excel, MS PowerPoint, MS Outlook)
• Excellent written and oral communication skills, including customer service
• Ability to establish and maintain effective working relationships with doctors, staff, public
• Must be able to work individually and in a team
• Flexible schedule and ability to handle stressful patient health situations
• Strong organizational skills and attention to detail
• Problem solving and decision making under deadlines

Responsibilities

• Oversees administrative operations and staff in designated office
• Acts as Front Desk Representative and Medical Assistant when needed
• Schedule staff and ensure coverage during absences
• Coach and mentor staff; evaluate personnel
• Maintain HIPAA-compliant handling of medical records
• Ensure patient appointments, balances, and reporting are managed
• Coordinate cross-department interactions and office supplies
• Assist with payroll timecards and schedule management
• Attend operations meetings and follow management directions
• Maintain professional appearance and attitude at all times

Skills

Customer service

Communication

Time management

Attention to detail

Organizational skills

Problem solving

HIPAA knowledge

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Internet

Microsoft Office

Job description

cwpnonproviders is seeking a Site Manager to oversee all administrative operations in the designated office. The role includes supervising staff, handling HIPAA compliance, scheduling, coaching, and ensuring efficient day-to-day office functions.

The candidate will act as Front Desk Representative and Medical Assistant as needed, coordinate interdepartmental tasks, maintain records, and ensure timely reporting. Strong organizational and communication skills are essential.