Medical Office Operations Manager

Clearway Pain Solutions; Frederick (MD); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health Benefits

401(k) with employer match

PTO 96 hours first year

Holidays

Disability Insurance

Life/AD&D

Employee Assistance Program

Voluntary benefits (Life/Accident/Crit

Job summary

Clearway Pain Solutions is seeking a Site Manager to oversee all administrative operations in the designated office. The role combines Front Desk responsibilities and Medical Assistant duties, while supervising support staff and ensuring HIPAA compliance.

You will organize daily workflows, schedule staff, manage patient records, and produce timely reports. A strong emphasis on customer service, attention to detail, and the ability to work in a fast-paced healthcare setting is required.

Qualifications

• High School Diploma or GED with 3 years of medical office management experience.
• Knowledge of Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills, including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Ability to work independently as well as within a team.
• Ability to follow both verbal and written instructions.
• Flexible schedule.
• Patience and understanding during stressful patient health situations.
• Multitask and prioritize.
• Strong attention to detail and organizational skills.
• Problem solving and reasoning.
• Meet predefined quality standards.
• Maintain professional attitude and appearance at all times.
• Working knowledge of healthcare field and medical terminology.
• Strong ethical and professional standards and commitment to continuous improvement.

Responsibilities

• Act as Front Desk Representative and/or Medical Assistant.
• Manage administrative duties and staff.
• Supervise support staff and schedule coverage.
• Maintain HIPAA confidentiality.
• Organize administrative functions for day-to-day operations.
• Oversee patient records handling per HIPAA regulations.
• Ensure appointments are scheduled per policies.
• Prepare daily reporting and timecard approvals.
• Foster interdepartmental cooperation and positive team environment.
• Lead staff training and performance evaluations.

Skills

Microsoft Office

Customer service

Communication skills

Teamwork

Organizational skills

Multitasking

Problem solving

Attention to detail

Professional demeanor

Healthcare terminology

Education

High School Diploma or GED

Bachelor’s Degree

EMR experience

Tools

EMR software

Job description

Clearway Pain Solutions is seeking a Site Manager to oversee all administrative operations in the designated office. The role combines Front Desk responsibilities and Medical Assistant duties, while supervising support staff and ensuring HIPAA compliance.

You will organize daily workflows, schedule staff, manage patient records, and produce timely reports. A strong emphasis on customer service, attention to detail, and the ability to work in a fast-paced healthcare setting is required.