Medical Office Operations Leader

clearway; Columbia (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Health benefits

Paid time off

Job summary

clearway is seeking an Office Manager to oversee administrative operations and staff across the assigned office, ensuring efficient day-to-day functions. The role requires coordinating schedules, maintaining records per HIPAA, and guiding front-line staff with coaching and development.

Responsibilities include productivity reporting, interdepartmental liaison, patient advocacy, and ensuring accurate payroll timekeeping while maintaining professional standards and confidentiality in a healthcare

Qualifications

• High School Diploma or GED and 3+ years medical office management experience or equivalent.
• Proficient with Internet and Microsoft Office software (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication and customer service skills.

Responsibilities

• Oversee administrative operations and staff in designated office.
• Manage staff schedules and coverage; supervise front-line support.
• Ensure HIPAA compliance in records handling and privacy.
• Coordinate daily reporting and timely distribution of reports.
• Develop and monitor office workflows and improve processes.
• Foster interdepartmental collaboration and professional staff development.
• Handle patient complaints promptly and professionally.
• Assist with payroll timecards and accurate timekeeping.

Skills

Confidentiality

Customer service

Multi-tasking

Attention to detail

Organization

Problem solving

Teamwork

Communication

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

clearway is seeking an Office Manager to oversee administrative operations and staff across the assigned office, ensuring efficient day-to-day functions. The role requires coordinating schedules, maintaining records per HIPAA, and guiding front-line staff with coaching and development.

Responsibilities include productivity reporting, interdepartmental liaison, patient advocacy, and ensuring accurate payroll timekeeping while maintaining professional standards and confidentiality in a healthcare