Medical Office Manager

Private Practice; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Private Practice in the New York City metropolitan area seeks a Medical Office Manager to oversee daily front and back office operations, scheduling, check-in/check-out, and medical records coordination.

The role requires coordinating with clinicians and administrative staff, ensuring HIPAA compliance, managing vendors, and supporting billing and insurance processes to enhance patient experience and efficiency.

Qualifications

• Experience in medical office operations and general medicine workflows.
• Strong communication and customer service skills for patients and staff.
• Experience with receptionist duties including scheduling, phone management, and front-desk coordination.
• Excellent organizational and time-management abilities with attention to detail.
• Experience supervising administrative staff in a healthcare setting is beneficial.
• Knowledge of medical billing, insurance verification, and HIPAA basics is beneficial.
• Proficiency with EMR systems and common office software is beneficial.
• An associate or bachelor’s degree in healthcare administration, business, or related field, or equivalent experience, is preferred.

Responsibilities

• Oversee daily front and back office operations and patient flow.
• Manage scheduling, check-in/check-out, and medical records coordination.
• Supervise administrative staff and establish workflows.
• Ensure compliance with privacy standards and regulatory requirements.
• Support billing and insurance processes and vendor management.
• Collaborate with clinicians to align administrative tasks with clinical needs.
• Drive continuous improvement in practice operations.

Skills

Medical office operations

Communication skills

Reception duties & scheduling

Organizational skills

Staff supervision

HIPAA knowledge

EMR proficiency

Billing basics

Education

Associate or Bachelor's degree in healthcare administration or related field

Tools

EMR systems

Office software

Job description

Company Description

Private Practice is a patient-focused healthcare provider serving the New York City Metropolitan Area. The practice is dedicated to delivering high-quality medical care in a supportive and efficient clinical environment. Team members collaborate closely to provide personalized services, streamline patient visits, and ensure a smooth experience from check-in to follow-up. The practice values professionalism, clear communication, and strong organizational skills to maintain a well-run medical office.

Role Description

The Medical Office Manager is a full-time, on-site role based in the New York City Metropolitan Area. This position oversees daily front and back office operations, including patient scheduling, check-in and check-out procedures, and coordination of medical records and documentation. The Medical Office Manager supervises administrative staff, establishes workflows, and ensures adherence to practice policies, regulatory requirements, and privacy standards. Responsibilities include handling patient inquiries, managing office supplies and vendors, supporting billing and insurance processes, and resolving issues that affect patient experience and office efficiency. The role also involves collaborating with clinicians to align administrative processes with clinical needs and supporting continuous improvement in practice operations.

Qualifications

• Candidates should possess skills and experience in medical office operations and general medicine workflows.


• Candidates should possess strong communication abilities and customer service skills for interacting with patients, staff, and external partners.


• Candidates should possess experience with receptionist duties, including scheduling, phone management, and front-desk coordination.


• Candidates should possess organizational and time-management skills, including attention to detail and the ability to manage multiple priorities.


• Experience in supervising or leading administrative staff in a healthcare setting is beneficial.


• Knowledge of medical billing, insurance verification, and basic healthcare regulatory requirements (e.g., HIPAA) is beneficial.


• Proficiency with electronic medical records (EMR) systems and common office software is beneficial.


• An associate or bachelor’s degree in healthcare administration, business, or a related field, or equivalent experience, is preferred.