Office Manager

Private Practice; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Private Practice in the New York City Metropolitan Area is seeking an Office Manager to oversee day-to-day on-site operations and support clinicians by maintaining efficient administrative workflows.

Responsibilities include managing schedules, supervising front-desk staff, coordinating patient intake and check-out, handling records and documentation, and supporting billing and insurance processes. The role emphasizes confidentiality, accuracy, and collaborative communication with clinical teams.

Qualifications

• Strong communication and customer service skills to interact with patients, visitors and staff.
• Office administration and administrative assistance skills to manage schedules, records and daily workflows.
• Proficiency with office equipment and related technology to support front-office operations.
• Strong organizational, time management and problem-solving abilities.
• Experience in a medical or healthcare office setting, including familiarity with electronic health records and basic billing processes.
• Ability to maintain confidentiality, work independently, and lead or coordinate a small administrative team.
• High school diploma or equivalent; associate or bachelor's degree in business, healthcare administration, or related field is a plus.

Responsibilities

• Oversee daily on-site office operations in the New York City Metropolitan Area.
• Manage schedules and supervise front-desk workflows.
• Coordinate patient intake and check-out and ensure accurate records and documentation.
• Maintain office supplies and equipment and support billing and insurance processes.
• Implement administrative policies to keep the practice compliant and efficient.
• Lead and support administrative staff and resolve patient and visitor inquiries.
• Collaborate with clinical staff to streamline communication and office procedures.

Skills

Communication

Customer Service

Office Administration

Administrative Assistance

Organizational Skills

Time Management

Problem-Solving

Confidentiality

Education

High school diploma or equivalent

Associate or Bachelor's degree in business or healthcare administration (plus)

Tools

Office Equipment & Technology

Job description

Company Description

Private Practice is a patient-centered healthcare provider offering personalized care in a professional, welcoming environment. Located in the New York City Metropolitan Area, the practice focuses on delivering high-quality services while maintaining efficient, well-organized operations. Team members collaborate closely to support clinicians and enhance the patient experience from check-in to follow-up. The work environment values reliability, confidentiality, and clear communication, creating a supportive setting for both staff and patients.

Role Description

The Office Manager is a full-time, on-site role based in the New York City Metropolitan Area. This role oversees daily office operations, including managing schedules, supervising front-desk workflows, coordinating patient intake and check-out, and ensuring accurate handling of records and documentation. The Office Manager maintains office supplies and equipment, supports billing and insurance processes, and implements administrative policies to keep the practice compliant and efficient. This position also involves leading and supporting administrative staff, resolving patient and visitor inquiries, and collaborating with clinical staff to streamline communication and office procedures.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with patients, visitors, and staff.
• Candidates should possess Office Administration and Administrative Assistance skills to manage schedules, records, and daily workflows.
• Candidates should possess proficiency with Office Equipment and related technology to support smooth front-office operations.
• Candidates should possess organizational, time management, and problem-solving skills to prioritize tasks and handle issues efficiently.
• Experience in a medical or healthcare office setting is beneficial, including familiarity with electronic health records and basic billing processes.
• Ability to maintain confidentiality, work independently, and lead or coordinate a small administrative team.
• High school diploma or equivalent required; an associate or bachelor's degree in business, healthcare administration, or a related field is a plus.