Medical Office Operations Lead - NYC Practice

Private Practice; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Private Practice in the New York City metropolitan area seeks a Medical Office Manager to oversee daily front and back office operations, scheduling, check-in/check-out, and medical records coordination.

The role requires coordinating with clinicians and administrative staff, ensuring HIPAA compliance, managing vendors, and supporting billing and insurance processes to enhance patient experience and efficiency.

Qualifications

• Experience in medical office operations and general medicine workflows.
• Strong communication and customer service skills for patients and staff.
• Experience with receptionist duties including scheduling, phone management, and front-desk coordination.
• Excellent organizational and time-management abilities with attention to detail.
• Experience supervising administrative staff in a healthcare setting is beneficial.
• Knowledge of medical billing, insurance verification, and HIPAA basics is beneficial.
• Proficiency with EMR systems and common office software is beneficial.
• An associate or bachelor’s degree in healthcare administration, business, or related field, or equivalent experience, is preferred.

Responsibilities

• Oversee daily front and back office operations and patient flow.
• Manage scheduling, check-in/check-out, and medical records coordination.
• Supervise administrative staff and establish workflows.
• Ensure compliance with privacy standards and regulatory requirements.
• Support billing and insurance processes and vendor management.
• Collaborate with clinicians to align administrative tasks with clinical needs.
• Drive continuous improvement in practice operations.

Skills

Medical office operations

Communication skills

Reception duties & scheduling

Organizational skills

Staff supervision

HIPAA knowledge

EMR proficiency

Billing basics

Education

Associate or Bachelor's degree in healthcare administration or related field

Tools

EMR systems

Office software

Job description

Private Practice in the New York City metropolitan area seeks a Medical Office Manager to oversee daily front and back office operations, scheduling, check-in/check-out, and medical records coordination.

The role requires coordinating with clinicians and administrative staff, ensuring HIPAA compliance, managing vendors, and supporting billing and insurance processes to enhance patient experience and efficiency.