Medical Office Front Desk Specialist

Carle; Peoria (IL); On-site; USD 22,000 - 36,000; Full time

Job summary

Carle Health in Peoria, IL is seeking a dedicated receptionist/clerical professional to serve as the front door of the unit, handling patient and staff interactions and coordinating information with care teams. This role supports HIPAA compliance and daily office tasks in a fast-paced healthcare setting.

Responsibilities include greeting visitors, answering calls, managing schedules and records, and ensuring accurate data entry into the EMR.

Qualifications

• 1+ year office experience
• 1+ year medical terminology knowledge
• Completion of Unit Secretary course
• Strong reading, writing and verbal skills
• Ability to maintain patient confidentiality

Responsibilities

• Greet visitors and patients in a courteous, friendly manner
• Answer phones and route calls to the appropriate staff
• Maintain HIPAA compliance and sign-in procedures
• Route information and coordinate with departments
• Keep reception area organized and manage communications
• Assist with data entry and basic clerical tasks

Skills

Customer service

HIPAA compliance

Data entry

Education

Unit Secretary course

Tools

EMR system

Word processing

Spreadsheets

Email

Job description

Carle Health in Peoria, IL is seeking a dedicated receptionist/clerical professional to serve as the front door of the unit, handling patient and staff interactions and coordinating information with care teams. This role supports HIPAA compliance and daily office tasks in a fast-paced healthcare setting.

Responsibilities include greeting visitors, answering calls, managing schedules and records, and ensuring accurate data entry into the EMR.