Front Desk & Medical Office Coordinator

Encore Rehabilitation Services; Muscle Shoals (AL); On-site; USD 25,000 - 33,000; Full time

Job summary

Encore Rehabilitation Services is seeking a Front Office/Receptionist to perform general clerical duties and handle patient charges in a medical facility. The role supports efficient operation and requires basic education and receptionist experience.

Responsibilities include greeting patients, scheduling appointments, maintaining patient records, processing charges, collecting copayments and deductibles, and coordinating with clinicians.

Qualifications

• Must have completed the twelfth grade level of school.
• Background of secretary/receptionist work.

Responsibilities

• Coordinates and schedules patients’ appointments.
• Maintains patient medical records, including scheduling 30-day re-evaluations and re-certifications for Medicare.
• Records daily patient charges and assists with deposits.
• Tracking and collection of patient’s deductibles and copayments.
• Performs general receptionist/secretarial duties such as answering phone and filing.
• Processes dictation and forwards to referring doctor including Medicare recerts.
• Any other duties as assigned by the Office Manager/Clinical Director.
• Answers phones promptly and takes messages.
• Checks patients in and out, discusses accounts and guides next steps.

Skills

Receptionist experience

Education

Twelfth grade

Job description

Encore Rehabilitation Services is seeking a Front Office/Receptionist to perform general clerical duties and handle patient charges in a medical facility. The role supports efficient operation and requires basic education and receptionist experience.

Responsibilities include greeting patients, scheduling appointments, maintaining patient records, processing charges, collecting copayments and deductibles, and coordinating with clinicians.