Medical Office Front Desk & Scheduling Specialist

CommonSpirit Health; Spring Hill (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

CommonSpirit Health is seeking a Medical Office Representative to greet patients, coordinate front-desk activities, and manage calls and messages in a California clinic. You will collect demographics and insurance data, verify eligibility, and schedule appointments using an electronic practice management system.

Strong customer service and empathy are essential. The role requires efficient clerical work, accurate message taking, and a friendly, patient-focused attitude to support daily clinic

Qualifications

• Six (6) months experience in outpatient reception or equivalent high-volume customer service.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Keyboarding skills and ability to use standard office equipment and software.
• Familiarity with an electronic practice management system is preferred.
• Experience with multi-line phones/ACD preferred; medical terminology preferred.

Responsibilities

• Greet patients and visitors and provide excellent customer service.
• Serve as the primary phone contact for the clinic and relay messages.
• Collect and update demographics and insurance information.
• Verify health plan eligibility and schedule appointments via an electronic practice management system.
• Perform other clerical duties to support daily clinic operations.

Skills

Customer service

Communication

Empathy

Active listening

Organization

Telephone etiquette

Multitasking

Education

High School diploma

Tools

Electronic practice management system

Job description

CommonSpirit Health is seeking a Medical Office Representative to greet patients, coordinate front-desk activities, and manage calls and messages in a California clinic. You will collect demographics and insurance data, verify eligibility, and schedule appointments using an electronic practice management system.

Strong customer service and empathy are essential. The role requires efficient clerical work, accurate message taking, and a friendly, patient-focused attitude to support daily clinic