Flexible Front Desk Medical Clerk – Scheduling

Care Resource Community Health Center; Fort Lauderdale (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Care Resource Community Health Centers, Inc. is seeking a dedicated front desk associate to support patient flow, scheduling, and communications in a clinical setting. The role emphasizes accuracy in demographics, insurance verification, and timely responses to patient inquiries.

The position involves greeting patients, assisting with telehealth and in-person visits, and ensuring records are properly updated in NextGen and other systems. Strong organizational skills are essential.

Qualifications

• Two years of experience working at a medical front desk or reception area.
• Experience handling patient communications and scheduling in a clinic setting.
• Basic understanding of HIPAA and patient privacy requirements.

Responsibilities

• Direct clients to appropriate areas within the agency.
• Answer calls, check voicemail, and return messages professionally.
• Assist with front desk duties including telehealth scheduling and appointment reminders.
• Check in/out patients and provide Clinical Visit Summaries.
• Verify insurance and update patient demographics in EHR systems.

Skills

Front desk operations

Patient scheduling

Communication skills

HIPAA compliance

Education

High School diploma or equivalent

Tools

NextGen

Provide

CaseWatch

Job description

Care Resource Community Health Centers, Inc. is seeking a dedicated front desk associate to support patient flow, scheduling, and communications in a clinical setting. The role emphasizes accuracy in demographics, insurance verification, and timely responses to patient inquiries.

The position involves greeting patients, assisting with telehealth and in-person visits, and ensuring records are properly updated in NextGen and other systems. Strong organizational skills are essential.