Patient Access & Scheduling Specialist

CommonSpirit Health; Rancho Cordova (CA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Dignity Health Medical Foundation clinics seek a Medical Office Representative to greet patients and visitors, manage phones, collect demographics and insurance data, verify health plan eligibility, and schedule appointments using our electronic practice management system.

You will also support daily clerical duties and uphold service standards, bringing empathy and efficiency to every patient interaction in a California outpatient setting.

Qualifikationen

• Six months experience in outpatient setting as a Medical Office Receptionist preferred or equivalent high-volume customer service experience.
• Six months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation is acceptable.
• High School diploma or equivalent and excellent interpersonal, organizational, and customer service skills.

Aufgaben

• Greet patients and visitors warmly and provide excellent customer service.
• Serve as the primary phone contact for the clinic and relay messages clearly.
• Collect and update demographics and insurance information and verify eligibility.
• Schedule appointment times using an electronic practice management system.
• Perform other clerical duties to support daily clinic operations.

Kenntnisse

Customer service

Interpersonal skills

Organizational skills

Phone etiquette

Active listening

Ausbildung

High School diploma

Tools

Keyboarding

Computer skills

Jobbeschreibung

Dignity Health Medical Foundation clinics seek a Medical Office Representative to greet patients and visitors, manage phones, collect demographics and insurance data, verify health plan eligibility, and schedule appointments using our electronic practice management system.

You will also support daily clerical duties and uphold service standards, bringing empathy and efficiency to every patient interaction in a California outpatient setting.