Medical Office Front Desk & Scheduling Specialist

Riverside Health System; South Carolina; On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Williamsburg, VA is seeking a front desk/medical office receptionist to join our team. The role includes patient check-in/out, insurance verification, and accurate patient demographics entry in the registration software.

Responsibilities also cover greeting patients, scheduling/rescheduling appointments, preparing visit documents, and providing information to patients. The position may require occasional regional float to support practices as needed.

Qualifications

• High School Diploma or GED (Required)
• 1 year Medical Office experience (Preferred)

Responsibilities

• Check-in and check-out patients; verify demographics; collect payments; manage daily scheduling and chart prep.
• Provide exceptional customer service; greet patients with eye contact and a smile; maintain professional phone etiquette and on-hold practices.
• Maintain referrals and insurance information; obtain referrals and authorizations as needed.
• Suggest process improvements; keep reception area clean; participate in team huddles and meetings.

Education

High School Diploma or GED

Job description

Riverside Health System in Williamsburg, VA is seeking a front desk/medical office receptionist to join our team. The role includes patient check-in/out, insurance verification, and accurate patient demographics entry in the registration software.

Responsibilities also cover greeting patients, scheduling/rescheduling appointments, preparing visit documents, and providing information to patients. The position may require occasional regional float to support practices as needed.