Medical Office Front Desk & Scheduling Specialist

Infor; Marshall, Northern (MI, KY); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Infor, located in Marshall, MI, seeks a friendly receptionist to greet visitors and coordinate front-desk operations, scheduling, and billing support.

In this on-site role you will manage appointments, take calls, collect basic insurance information, and help ensure a welcoming, organized office environment for patients and staff.

Strong communication and typing skills, plus familiarity with EMR systems, are valued to maintain accurate records and smooth patient flow.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office is preferred.
• Ability to operate standard office equipment.
• Typing speed of 60 wpm.
• Familiarity with EMR and electronic scheduling.

Responsibilities

• Greet and direct visitors, notify staff of arrivals.
• Schedule first-time and follow-up appointments in the system.
• Answer phones and route inquiries to appropriate staff.
• Verify insurance information and document patient data.
• Maintain a clean, professional waiting area.
• Process co-payments as applicable.

Skills

Secretarial duties

Typing 60 wpm

EMR systems

Scheduling systems

Medical office experience

Education

High school diploma or equivalent

Job description

Infor, located in Marshall, MI, seeks a friendly receptionist to greet visitors and coordinate front-desk operations, scheduling, and billing support.

In this on-site role you will manage appointments, take calls, collect basic insurance information, and help ensure a welcoming, organized office environment for patients and staff.

Strong communication and typing skills, plus familiarity with EMR systems, are valued to maintain accurate records and smooth patient flow.