Medical Office Assistant — Patient Care & Admin

Infor; Marshall, Northern (MI, KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Infor in Marshall, MI seeks an organized medical office administrator to handle clerical duties and support patient care. You will manage calls, scheduling, registration, and EMR updates, ensuring accurate patient data and smooth clinic operations.

The role involves insurance verification, copay collection, and coordinating referrals and imaging appointments, while maintaining professional communication with patients and staff.

Qualifications

• Associate's degree or equivalent formal education preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining high productivity.

Responsibilities

• Answers incoming calls and routes to proper destination; creates appointments and messages.
• Greets patients, assists with registration and scheduling, and directs patients as needed.
• Maintains Electronic Medical Records by scanning documents and updating demographics.
• Verifies insurance eligibility, collects copays, and schedules high-tech imaging appointments.
• Communicates with clinical staff to ensure complete patient information.

Skills

Telephone etiquette

Interpersonal communication

Prioritization

Data extraction

Education

Associate's degree or equivalent

Tools

Microsoft Office

EHR/EMR systems

Email/Calendar

Job description

Infor in Marshall, MI seeks an organized medical office administrator to handle clerical duties and support patient care. You will manage calls, scheduling, registration, and EMR updates, ensuring accurate patient data and smooth clinic operations.

The role involves insurance verification, copay collection, and coordinating referrals and imaging appointments, while maintaining professional communication with patients and staff.