Medical Office Coordinator

Infor; Marshall (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Infor in Marshall, MI is seeking a medical office administrator to handle clerical duties and maintain an organized healthcare office. You will act as a liaison between patients and clinical staff, support registration, scheduling, and insurance processes.

The role requires strong telephone and written communication skills, multitasking ability, and experience with data extraction from information systems. Office software proficiency is essential.

Qualifications

• Associate’s degree or equivalent formal education is preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and productivity.

Responsibilities

• Answer incoming calls and route to proper destination; schedule appointments.
• Greet patients and assist with registration and scheduling.
• Process incoming mail and faxes; scan documents for EMR.
• Inventory and maintain office supplies; order as needed.
• Assist patients with intake forms and insurance paperwork.
• Verify current patient information and insurance eligibility.
• Collect copays and outstanding balances; contact patients prior to visits.
• Coordinate scheduling of referrals and high-tech imaging appointments.
• Communicate with clinical staff to gather necessary patient information.

Skills

Telephone etiquette

Written communication

Interpersonal skills

Task prioritization

Analytical skills

Data extraction

Email proficiency

Office software

Education

Associate's degree or equivalent

Tools

Email

Electronic calendar

Word processing

Spreadsheets

Job description

Infor in Marshall, MI is seeking a medical office administrator to handle clerical duties and maintain an organized healthcare office. You will act as a liaison between patients and clinical staff, support registration, scheduling, and insurance processes.

The role requires strong telephone and written communication skills, multitasking ability, and experience with data extraction from information systems. Office software proficiency is essential.