Medical Office Front Desk & Scheduling Specialist

Dignity Health; Folsom (CA); Vor Ort; USD 36.000 - 41.000; Vollzeit

Zusammenfassung

Dignity Health Medical Foundation seeks a Medical Office Representative to greet patients and visitors, acting as the primary phone contact and message distributor. You will collect demographics, verify insurance, and schedule appointments using the clinic’s management system, supporting daily operations and patient care initiatives.

The role emphasizes empathy, efficiency, and teamwork within California clinics affiliated with Dignity Health.

Qualifikationen

• 6 months’ experience in outpatient reception or equivalent high-volume customer service role.
• High School diploma or equivalent.
• Strong interpersonal, organizational, and customer service skills.

Aufgaben

• Greet patients and provide excellent customer service to patients, physicians and visitors.
• Serve as the primary phone contact for incoming calls and distribute messages.
• Collect and update demographics and insurance information; verify health plan eligibility.
• Schedule appointments using an electronic practice management system; perform other clerical duties as needed.

Kenntnisse

Interpersonal skills

Organizational skills

Customer service skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Dignity Health Medical Foundation seeks a Medical Office Representative to greet patients and visitors, acting as the primary phone contact and message distributor. You will collect demographics, verify insurance, and schedule appointments using the clinic’s management system, supporting daily operations and patient care initiatives.

The role emphasizes empathy, efficiency, and teamwork within California clinics affiliated with Dignity Health.