Compassionate Medical Office Pro: Front Desk & Scheduling

Dignity Health Medical Foundation; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, manage the front desk, and handle calls and messages with professionalism.

You will collect demographics and insurance data, verify eligibility, take messages, schedule appointments in the electronic practice management system, and support daily clinic operations while delivering compassionate, patient-centered service to diverse communities in California.

Qualifications

• Six (6) months' experience in an outpatient setting or equivalent high-volume customer service role.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Keyboarding skills and ability to use standard office equipment and software.

Responsibilities

• Greet patients and be the first point of contact for callers at the clinic.
• Serve as primary phone contact and route messages to appropriate staff.
• Collect demographics and insurance information; verify health plan eligibility.
• Schedule appointments using the electronic practice management system; support daily clinic operations.

Skills

Customer service

Communication

Phone etiquette

Organizational skills

Education

High school diploma

Tools

Practice management software

MS Office

Job description

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, manage the front desk, and handle calls and messages with professionalism.

You will collect demographics and insurance data, verify eligibility, take messages, schedule appointments in the electronic practice management system, and support daily clinic operations while delivering compassionate, patient-centered service to diverse communities in California.