Patient Services Coordinator - Medical Front Desk

Dignity Health Medical Foundation; United States; In loco; USD 34.000 - 52.000; Tempo pieno

Descrizione del lavoro

Dignity Health Medical Foundation clinics are seeking a dedicated Medical Office Representative to be the first point of contact for patients, physicians and visitors. You will handle incoming calls, verify demographics and insurance, and schedule appointments using our electronic practice management system.

You will also perform general clerical duties to support daily operations and patient care, ensuring accuracy and empathy in every interaction.

Competenze

• Minimum six months experience in outpatient setting as Medical Office Receptionist or equivalent high-volume customer service role.
• High School diploma or equivalent.
• Excellent interpersonal, organizational and customer service skills are essential.
• Keyboarding skills and ability to use standard office equipment and software.

Mansioni

• Greet and provide excellent customer service to patients, physicians and visitors.
• Serve as primary phone contact for the clinic and route messages.
• Collect and update demographics and insurance information; verify plan eligibility.
• Schedule appointments using an electronic practice management system; perform other clerical duties as needed.

Conoscenze

Customer service

Communication

Interpersonal skills

Multitasking

Keyboarding

Formazione

High school diploma

Strumenti

Electronic practice management system

Phone system

Descrizione del lavoro

Dignity Health Medical Foundation clinics are seeking a dedicated Medical Office Representative to be the first point of contact for patients, physicians and visitors. You will handle incoming calls, verify demographics and insurance, and schedule appointments using our electronic practice management system.

You will also perform general clerical duties to support daily operations and patient care, ensuring accuracy and empathy in every interaction.