Medical Office Front Desk & Scheduling Pro

Meritus Health Inc; Hagerstown (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401(k) Retirement Plan

Education Assistance

FSA/HSA

Job summary

Meritus Health seeks an organized Office Secretary to support our fast-paced medical offices with clerical and administrative expertise. You will greet patients, schedule appointments, verify insurance, and maintain patient records in our systems.

The role emphasizes confidentiality, strong communication, and multitasking in a welcoming, efficient front desk presence. A medical office background and familiarity with EHR/scheduling systems are preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office setting and computer use preferred.
• Strong communication and customer service skills; ability to prioritize and multitask; maintain confidentiality.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule appointments and verify insurance information.
• Maintain patient demographics and update records in the system.
• Address patient questions or refer to appropriate staff.
• Inform patients about scheduling delays or changes.
• Maintain confidentiality and compliance with healthcare regulations.
• Keep the office neat and organized; assist with scanning, sorting mail, and preparing forms.

Skills

Strong communication

Customer service

Multitasking

Confidentiality

Computer literacy

Education

High school diploma or equivalent

Tools

Electronic health records (EHR)

Scheduling systems

Job description

Meritus Health seeks an organized Office Secretary to support our fast-paced medical offices with clerical and administrative expertise. You will greet patients, schedule appointments, verify insurance, and maintain patient records in our systems.

The role emphasizes confidentiality, strong communication, and multitasking in a welcoming, efficient front desk presence. A medical office background and familiarity with EHR/scheduling systems are preferred; a high school diploma is required.