Medical Office Front Desk & Scheduling Coordinator

RiseMe; Massachusetts; On-site; USD 42,000 - 64,000; Full time

Job summary

RiseMe is seeking an organized Office Administrator to support a busy medical office. You will greet clients, answer calls, manage paperwork, and coordinate with labs and pharmacies, ensuring smooth daily operations.

This role requires strong communication, reliability, and familiarity with office software and procedures. Flexibility for varied hours and attention to detail are essential.

Qualifications

• High school diploma or equivalent required.
• Associate’s Degree preferred.
• Experience in front office/clerical roles in medical settings is desirable.
• Strong computer skills including Microsoft Office and EHR software.

Responsibilities

• Greet clients and manage front desk interactions.
• Answer high-volume calls and direct to appropriate party.
• Manage intake paperwork and chart updates.
• Coordinate with labs and pharmacies as needed.
• Schedule and confirm appointments.
• Handle patient letters and communications.

Skills

Adaptability

Customer Service

Decision Making

Dependability

Ethics

Interpersonal Skills

Job Knowledge

Conflict Management

Organization Skills

Productivity

Self-Development

Teamwork

Education

High school diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office

Electronic Health Records

Job description

RiseMe is seeking an organized Office Administrator to support a busy medical office. You will greet clients, answer calls, manage paperwork, and coordinate with labs and pharmacies, ensuring smooth daily operations.

This role requires strong communication, reliability, and familiarity with office software and procedures. Flexibility for varied hours and attention to detail are essential.