Medical Office Front Desk & Scheduling Coordinator

Atlantic Health; Hackettstown (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Retirement Plan

Education Assistance

Job summary

Atlantic Health is seeking a friendly, detail-oriented office administrator to support the front desk in a busy medical practice. You will greet patients, manage phones, and schedule appointments, while ensuring accurate demographics and insurance verification.

Responsibilities include entering patient information, processing co-pays, and maintaining EMR schedules. Prior experience with scheduling software and EMR is preferred, with a focus on quality patient service.

Qualifications

• High School Diploma or equivalent is required.
• Prior administrative experience in a physician practice is strongly preferred.
• Knowledge of computerized scheduling and EMR system is a plus.

Responsibilities

• Manages phones.
• Greets patients.
• Schedules/confirms appointments.
• Enters demographics and patient information.
• Verifies insurance coverage, completes forms, collects co-pays.
• Balances cash.
• Maintains schedule in EMR system, and processes pre-certifications, authorizations & referrals as well as medical records releases.
• Other related duties as assigned.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or equivalent

Tools

EMR system

Scheduling software

Job description

Atlantic Health is seeking a friendly, detail-oriented office administrator to support the front desk in a busy medical practice. You will greet patients, manage phones, and schedule appointments, while ensuring accurate demographics and insurance verification.

Responsibilities include entering patient information, processing co-pays, and maintaining EMR schedules. Prior experience with scheduling software and EMR is preferred, with a focus on quality patient service.