Medical Office Front Desk: Patient Scheduling & Support

Mercy; Saint Robert (MO); On-site; USD 21,000 - 29,000; Full time

Job summary

Mercy in Saint Robert, MO seeks a Front Desk/Clerical Specialist to greet patients, schedule appointments, manage records, and support clinicians. You will enter new patient data, verify insurance, answer calls, and maintain confidentiality in a fast-paced environment.

Join Mercy to benefit from strong team collaboration, comprehensive benefits, and opportunities for training as you help deliver compassionate care in the community.

Qualifications

• Education: High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills.
• Accuracy and attention to detail.
• Ability to maintain confidentiality and follow privacy policy/procedure.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Responsibilities

• Greet and direct patients and visitors.
• Schedule appointments and answer phone calls.
• Enter patient information and verify insurance.
• Assist physicians and clinic staff with clerical duties.
• Maintain patient confidentiality and privacy.
• Process forms for tests and interoffice communications.
• Monitor physician schedules and coordinate communications.

Skills

Verbal communication

Written communication

Data entry

Word processing

Customer service

Attention to detail

Confidentiality

Front Desk Training

Education

High school diploma

Job description

Mercy in Saint Robert, MO seeks a Front Desk/Clerical Specialist to greet patients, schedule appointments, manage records, and support clinicians. You will enter new patient data, verify insurance, answer calls, and maintain confidentiality in a fast-paced environment.

Join Mercy to benefit from strong team collaboration, comprehensive benefits, and opportunities for training as you help deliver compassionate care in the community.