Compassionate Patient Services Specialist - Front Desk

Mercy Co; Lebanon (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement

Job summary

Mercy Health System in Lebanon, MO seeks a friendly front desk associate to greet and assist patients and visitors, schedule appointments, and handle basic data entry. You will support physicians and clinic staff while ensuring confidentiality and professional service.

A high school diploma is required; one year of medical office experience is preferred. Mercy offers comprehensive benefits and opportunities to grow within a caring, patient-centered team.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in data entry and word processing.
• Excellent customer service and confidentiality.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Enter new and established patient information into the computer.
• Answer calls, set appointments, and route messages.
• Assist physicians and clinic staff with clerical duties.
• Maintain privacy and handle sensitive information confidentially.

Skills

Strong verbal and written comms

Data entry and word processing

Customer service skills

Accuracy and attention to detail

Confidentiality and privacy

Adaptable under pressure

Clinic Front Desk Training

Education

High school diploma or equivalent

Job description

Mercy Health System in Lebanon, MO seeks a friendly front desk associate to greet and assist patients and visitors, schedule appointments, and handle basic data entry. You will support physicians and clinic staff while ensuring confidentiality and professional service.

A high school diploma is required; one year of medical office experience is preferred. Mercy offers comprehensive benefits and opportunities to grow within a caring, patient-centered team.