Healthcare Scheduler & Patient Experience Specialist

Mercy; Sunset Hills (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Mercy in Missouri is seeking an Administrative Assistant to schedule appointments, route calls, greet patients, and handle general front-desk duties. This role supports patient flow and requires professionalism in a fast-paced healthcare environment.

Applicants should have a High School Diploma or equivalent, strong reading and written English, and basic computer knowledge. Additional languages are preferred and a patient-centered approach is valued at Mercy.

Qualifications

• High School Diploma or equivalent required.
• Ability to read and communicate effectively in English.
• Basic computer knowledge.
• Additional languages preferred.

Responsibilities

• Schedule appointments.
• Route incoming calls and greet patients.
• Receive patients and manage front-desk tasks.
• Perform various administrative duties as assigned.

Skills

English communication

Basic computer knowledge

Education

High School Diploma or equivalent

Job description

Mercy in Missouri is seeking an Administrative Assistant to schedule appointments, route calls, greet patients, and handle general front-desk duties. This role supports patient flow and requires professionalism in a fast-paced healthcare environment.

Applicants should have a High School Diploma or equivalent, strong reading and written English, and basic computer knowledge. Additional languages are preferred and a patient-centered approach is valued at Mercy.