Medical Office Front Desk & Patient Experience Specialist

Paycom - ATS; Roanoke (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance available immediately

401(k) with profit sharing

Generous PTO and holidays

Job summary

Vistar Eye Center in Roanoke Valley is seeking a friendly Front Office Clerk to be the first point of contact for patients. You will schedule appointments, greet and check in patients, and verify demographics, insurance, and financial details with accuracy.

The role includes balancing daily transactions, keeping patients informed, and traveling to different offices as needed to meet demand. A high school diploma is required, with medical terminology knowledge preferred.

Qualifications

• Must enjoy working with people and be customer-service oriented.
• Ability to multitask in a fast-paced medical office environment.
• Strong organizational skills with attention to detail and accuracy.
• Ability to read, interpret, and apply office policies and procedures.

Responsibilities

• Schedule and reschedule patient appointments.
• Greet patients and check them in.
• Verify patient demographics, insurance, and financial information.
• Assist in daily balancing and reconciliation.
• Keep patients informed about appointment status.
• Travel to different offices as needed based on demand.

Skills

People skills

Multitasking

Organization

Policy interpretation

Education

High school diploma or equivalent

Medical terminology course (preferred)

Tools

Computer proficiency

Job description

Vistar Eye Center in Roanoke Valley is seeking a friendly Front Office Clerk to be the first point of contact for patients. You will schedule appointments, greet and check in patients, and verify demographics, insurance, and financial details with accuracy.

The role includes balancing daily transactions, keeping patients informed, and traveling to different offices as needed to meet demand. A high school diploma is required, with medical terminology knowledge preferred.