Medical Office Front Desk

Paycom - ATS; Roanoke (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance available immediately

401(k) with profit sharing

Generous PTO and holidays

Job summary

Vistar Eye Center in Roanoke Valley is seeking a friendly Front Office Clerk to be the first point of contact for patients. You will schedule appointments, greet and check in patients, and verify demographics, insurance, and financial details with accuracy.

The role includes balancing daily transactions, keeping patients informed, and traveling to different offices as needed to meet demand. A high school diploma is required, with medical terminology knowledge preferred.

Qualifications

• Must enjoy working with people and be customer-service oriented.
• Ability to multitask in a fast-paced medical office environment.
• Strong organizational skills with attention to detail and accuracy.
• Ability to read, interpret, and apply office policies and procedures.

Responsibilities

• Schedule and reschedule patient appointments.
• Greet patients and check them in.
• Verify patient demographics, insurance, and financial information.
• Assist in daily balancing and reconciliation.
• Keep patients informed about appointment status.
• Travel to different offices as needed based on demand.

Skills

People skills

Multitasking

Organization

Policy interpretation

Education

High school diploma or equivalent

Medical terminology course (preferred)

Tools

Computer proficiency

Job description

Job Details: Job Location: Roanoke Valley - Roanoke, VA, Position Type: Full Time, Salary Range: $16.00 - $18.00Hourly, Join Our Team at Vistar Eye Center!

We’re looking for dynamic, people-focused individuals who are ready to grow with our team and make a real difference in patient care.

Position Overview

As part of our front office team, you’ll be the first friendly face our patients see. Your role will include:

• Scheduling and rescheduling appointments
• Greeting and checking in patients
• Verifying demographics, insurance, and financial information
• Ensuring daily balancing is accurate
• Keeping patients informed about their appointments
• Traveling to different offices as needed based on demand

What We Offer

We pride ourselves on a friendly work environment, ongoing learning, and a generous benefits package:

• Full-time hours, no weekends
• Payrate- $16.00 - $18.00/hour
• Health insurance available immediately
• 401(k) with profit sharing
• Generous Paid Time Off (PTO) plus paid holidays and sick time
• On-the-job training
• Gym membership discounts

Qualifications: What We’re Looking For

• A genuine enjoyment of working with people
• Ability to multitask in a fast-paced environment
• Strong organizational skills with attention to detail
• Ability to read, interpret, and apply policies and procedures

Qualifications

• Computer proficiency
• High school diploma or equivalent (required)
• Course in medical terminology (preferred)
• At least one year of work experience, ideally in a medical office setting

If you’re organized, adaptable, and ready to join a team that values both patients and employees, we’d love to hear from you!