Medical Office Front Desk Lead — Billing & Scheduling

Texas Health Resources; Bedford (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k

PTO

Medical

Dental

Paid Parental Leave

Flex spending

Tuition reimbursement

Student Loan Repayment

Job summary

Texas Health Resources is seeking a Medical Office Front Desk Lead for the Heart & Vascular Specialists Clinic in Bedford, TX. This full-time role supports billing, scheduling, and patient concierge tasks in a fast-paced clinic environment.

You will guide front desk operations, coordinate with clinical staff, ensure accurate charges, and assist with denials and patient inquiries while delivering compassionate service to patients and families.

Qualifications

• High School Diploma or Equivalent (required).
• Four years of Billing Experience in a Healthcare Organization (required).
• Four years of Office Experience (required).
• Four years of Medical Insurance & Referral Experience (strongly preferred).
• Ability to perform multiple tasks in one setting.
• Good understanding of health insurance and medical costs, including coding.
• Strong customer skills and good communication.
• Proficient computer skills and excellent organizational abilities.
• Team player with a high level of professionalism in a fast-paced environment.

Responsibilities

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process.
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Serves as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Handles patient check-out including pricing, payments, and scheduling follow-ups.
• Completes payment and benefit verification on all patients per practice policy.
• Coordinates scheduling with practitioner schedules to ensure coverage.
• Supports training of new hires and other training initiatives.
• Performs other duties as assigned.

Skills

Billing experience

Office experience

Insurance & referrals knowledge

Customer service

Communication skills

Computer skills

Organization

Professionalism

Team player

Education

High School Diploma or Equivalent

Job description

Texas Health Resources is seeking a Medical Office Front Desk Lead for the Heart & Vascular Specialists Clinic in Bedford, TX. This full-time role supports billing, scheduling, and patient concierge tasks in a fast-paced clinic environment.

You will guide front desk operations, coordinate with clinical staff, ensure accurate charges, and assist with denials and patient inquiries while delivering compassionate service to patients and families.