Medical Office Front Desk Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES; Seattle (WA); Presencial; USD 27.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

AD&D

Disability insurance

Life Insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Descripción de la vacante

LifeStance Health is seeking a Practice Coordinator in Seattle to manage front office operations and deliver exceptional patient service for in-person and remote patients and clinicians.

You will handle scheduling, billing inquiries, and portal support while maintaining a welcoming environment for staff and patients. This full-time role offers solid benefits and a quarterly bonus potential.

Formación

• High School or equivalent required; associates/bachelor's degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsabilidades

• Create a positive work environment and support clinician engagement.
• Manage front desk check-in/out and patient interactions.
• Assist patients with scheduling, billing questions, and portal issues.
• Manage queues in the phone system to ensure timely responses.
• Support telehealth access and patient portal troubleshooting.
• Triage urgent requests and direct to correct departments.

Conocimientos

Multitask

Teamwork

Communication

MS Office

EMRs

HIPAA

Educación

High School or equivalent

Associates/Bachelor's degree preferred

Herramientas

Microsoft Office

EMRs

Descripción del empleo

LifeStance Health is seeking a Practice Coordinator in Seattle to manage front office operations and deliver exceptional patient service for in-person and remote patients and clinicians.

You will handle scheduling, billing inquiries, and portal support while maintaining a welcoming environment for staff and patients. This full-time role offers solid benefits and a quarterly bonus potential.