Medical Office Front Desk Coordinator

Henry Ford Health; Michigan; On-site; USD 21,000 - 26,000; Full time

Job summary

Henry Ford Health seeks an Asst-Office Operations professional to support front-desk operations at the Moross Road campus in Detroit. You will be the first point of contact for patients and visitors, handling check-in, check-out, and documentation with a compassionate, detail-oriented approach.

The role includes verifying demographics, coordinating appointments, processing charges, and assisting with insurance precertifications.

Qualifications

• High school diploma or GED is required.
• BLS-C certification required or to be obtained by end of orientation.
• Basic computer knowledge is preferred.

Responsibilities

• Greet patients and visitors, check them in and out and collect necessary documentation.
• Verify and enter demographic information accurately.
• Obtain and verify insurance authorizations/precertification for services.
• Complete medical record release requests and schedule/confirm appointments.
• Enter, review, and submit charges for procedures daily.
• Collect co-payments and reconcile daily reports and deposits.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

BLS-C certification

Job description

Henry Ford Health seeks an Asst-Office Operations professional to support front-desk operations at the Moross Road campus in Detroit. You will be the first point of contact for patients and visitors, handling check-in, check-out, and documentation with a compassionate, detail-oriented approach.

The role includes verifying demographics, coordinating appointments, processing charges, and assisting with insurance precertifications.