Medical Office Assistant: Patient Check-In, Scheduling & Billing

Henry Ford Health System; Novi (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

Henry Ford Providence Hospitals—Motor City Orthopedics in Novi is seeking an Assistant Office Operations representative for a full-time daytime role. You will handle front-desk duties, patient check-in/out, and processing of patient information in a medical office setting.

The role requires a high school equivalency or 1 year of relevant experience, with responsibilities including verifying demographics, appointments, and charges while supporting daily administrative tasks.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Education

High School diploma equivalency

1 year of applicable job experience

Job description

Henry Ford Providence Hospitals—Motor City Orthopedics in Novi is seeking an Assistant Office Operations representative for a full-time daytime role. You will handle front-desk duties, patient check-in/out, and processing of patient information in a medical office setting.

The role requires a high school equivalency or 1 year of relevant experience, with responsibilities including verifying demographics, appointments, and charges while supporting daily administrative tasks.