Front Office Operations Specialist – Family Medicine

Henry Ford Health; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking an Office Operations Assistant in Family Medicine to support front-desk and clinic operations. You will greet patients, verify demographics, obtain insurance authorizations, and schedule appointments in a busy medical setting.

The role emphasizes accurate documentation, daily charge entry, and daily reconciliation of deposits, ensuring a welcoming patient experience across the Family Medicine practice.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Job description

Henry Ford Health is seeking an Office Operations Assistant in Family Medicine to support front-desk and clinic operations. You will greet patients, verify demographics, obtain insurance authorizations, and schedule appointments in a busy medical setting.

The role emphasizes accurate documentation, daily charge entry, and daily reconciliation of deposits, ensuring a welcoming patient experience across the Family Medicine practice.