Medical Office Front Desk Coordinator

Centers For Advanced Orthopaedics, LLC; Germantown (MD); Hybrid; USD 25,000 - 32,000; Full time

Job summary

The Front Desk Receptionist at Centers For Advanced Orthopaedics, Germantown, MD, greets patients, answers inquiries, and coordinates daily administration of physicians and staff. Schedules appointments, maintains records, and ensures billing information is complete and accurate.

The role requires High school diploma, 2 years in medical office administration, proficiency with EMR and Windows office tools, strong communication and customer service, and professional demeanor in a fast-paced

Qualifications

• High school diploma or equivalent.
• 2+ years of medical office administrative experience preferred.
• Experience with computers and electronic medical records.
• Strong interpersonal and customer service skills with professionalism.
• Excellent written and spoken English.
• Proficient in Windows-based office technologies.

Responsibilities

• Greet patients in person and over the phone, and notify providers of patient arrivals.
• Maintain appointment schedules to optimize patient satisfaction and provider efficiency.
• Operate multiline telephone system and minimize hold times.
• Update and retrieve patient records to ensure accurate information.
• Verify financial records and collect patient charges while filing third-party claims.

Skills

Customer service

Interpersonal skills

Communication

English proficiency

Windows proficiency

Education

High school diploma or equivalent

2+ years medical office administrative experience

EMR experience

Windows-based office technologies

Tools

EMR software

MS Office

Job description

The Front Desk Receptionist at Centers For Advanced Orthopaedics, Germantown, MD, greets patients, answers inquiries, and coordinates daily administration of physicians and staff. Schedules appointments, maintains records, and ensures billing information is complete and accurate.

The role requires High school diploma, 2 years in medical office administration, proficiency with EMR and Windows office tools, strong communication and customer service, and professional demeanor in a fast-paced