Patient Services Coordinator - Medical Office Front Desk

CAO; Hagerstown (MD); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading orthopaedic practice in Hagerstown seeks a Front Desk Receptionist to deliver outstanding customer service. Your role will involve greeting patients, managing appointment schedules, and coordinating office operations. Ideal candidates will possess a high school diploma and at least 2 years of experience in a medical office, alongside proficiency in Microsoft Office. This full-time role offers a range of responsibilities vital for the smooth operation of our busy healthcare facility.

Qualifications

• Must be able to read, write, speak, understand, and communicate in English.
• Experience in a medical office environment.
• Proficient knowledge of medical terminology.

Responsibilities

• Greet patients and provide customer service.
• Schedule appointments and manage patient records.
• Verify financial records and collect payments.

Skills

Interpersonal Skills

Organizational Skills

Analytical Skills

Problem-solving Skills

Communication Skills

Education

High school diploma or equivalent

2 years of medical office administrative experience

Tools

Microsoft Office suite

Medical record systems

Job description

A leading orthopaedic practice in Hagerstown seeks a Front Desk Receptionist to deliver outstanding customer service. Your role will involve greeting patients, managing appointment schedules, and coordinating office operations. Ideal candidates will possess a high school diploma and at least 2 years of experience in a medical office, alongside proficiency in Microsoft Office. This full-time role offers a range of responsibilities vital for the smooth operation of our busy healthcare facility.