Medical Office Front Desk & Billing Coordinator (Onsite)

UNC Health; Garner (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Garner, NC, is seeking a full-time medical administrative assistant for the Hematology Oncology Clinic Garner. The role handles patient check-in/out, billing inquiries, and scheduling, with emphasis on accurate data entry and HIPAA-compliant practices.

Ideal candidates will have a high school diploma or GED and experience in a medical office, with preferred completion of an accredited medical administrative assisting program and strong customer service skills.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Language Skills: read/interpret safety documents; write routine reports; speak before groups.

Responsibilities

• Performs patient check-in and check-out procedures; collects and verifies information.
• Processes financial information and provides patient billing details.
• Demonstrates effective customer service and computer skills.
• Maintains compliance with policies; supports revenue cycle and audits.
• Schedules appointments and enters demographic/clinical data into the system.
• Orders and maintains clinical and office supplies; ensures HIPAA compliance.
• Communicates with patients, families, and staff; works in a team.

Skills

Customer service

Computer skills

Professional communication

Education

High school diploma or GED

Medical administrative assisting program (preferred)

Job description

UNC Health in Garner, NC, is seeking a full-time medical administrative assistant for the Hematology Oncology Clinic Garner. The role handles patient check-in/out, billing inquiries, and scheduling, with emphasis on accurate data entry and HIPAA-compliant practices.

Ideal candidates will have a high school diploma or GED and experience in a medical office, with preferred completion of an accredited medical administrative assisting program and strong customer service skills.