Medical Office Float — Patient Experience Specialist

Memorial Hospital and Health Care Center; Loogootee (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hospital and Health Care Center in Indiana is seeking a friendly front desk team member to be the welcoming voice and face of our practice. You’ll handle calls, greet patients, and help create a positive patient experience from the first contact through checkout.

We value organized, detail-oriented individuals who communicate clearly, adapt to new computer systems, and juggle multiple tasks in a fast-paced environment while maintaining a warm, professional demeanor.

Qualifications

• High School Diploma or GED preferred.
• Warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and great at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

Skills

Customer service

Communication

Multitasking

Data entry

Calm demeanor

Education

High School Diploma or GED

Tools

Computer systems

Job description

Memorial Hospital and Health Care Center in Indiana is seeking a friendly front desk team member to be the welcoming voice and face of our practice. You’ll handle calls, greet patients, and help create a positive patient experience from the first contact through checkout.

We value organized, detail-oriented individuals who communicate clearly, adapt to new computer systems, and juggle multiple tasks in a fast-paced environment while maintaining a warm, professional demeanor.