Patient Services Coordinator - Medical Office

Virtua; Township of Washington (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/prescription insurance

Dental and vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a dedicated Medical Office Support professional for on-site work in Washington, NJ. The role includes verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and ensure accurate demographics and insurance data. The position requires 0–2 years of medical office experience and a HS diploma or equivalent.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma

Job description

Virtua Health is seeking a dedicated Medical Office Support professional for on-site work in Washington, NJ. The role includes verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and ensure accurate demographics and insurance data. The position requires 0–2 years of medical office experience and a HS diploma or equivalent.