Medical Office Coordinator: Scheduling, Referrals & EMR Expert

Northeast Georgia Health System; Braselton (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Northeast Georgia Health System in Georgia seeks a Front Office Clerk to handle reception, maintain clinical and financial records, and manage front office inventory and medical records. You will screen calls and visitors, schedule patient referrals, enter patient information into EPIC, and coordinate with physicians to ensure timely referrals and accurate billing.

Strong EMR knowledge and customer service are essential; HS diploma required, with preference for prior front desk or physician

Qualifications

• Educational requirements: High School Diploma or GED.
• Knowledge of EMR (Electronic Medical Record) systems.
• Front desk and customer service skills preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals and processes mail promptly.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Provides patients with referral information and how to obtain referrals.
• Ensures patient information is accurately entered into the EPIC system.
• Maintains registration accuracy and balances daily audit journals.
• Prepares daily deposits per center procedure.
• Updates patient information and arranges payment agreements.
• Maintains inventory of front office supplies.

Skills

EMR knowledge

Customer service

Front desk coordination

Education

High School Diploma or GED

Tools

EPIC

Job description

Northeast Georgia Health System in Georgia seeks a Front Office Clerk to handle reception, maintain clinical and financial records, and manage front office inventory and medical records. You will screen calls and visitors, schedule patient referrals, enter patient information into EPIC, and coordinate with physicians to ensure timely referrals and accurate billing.

Strong EMR knowledge and customer service are essential; HS diploma required, with preference for prior front desk or physician