Medical Office Assistant — Front Desk, Referrals & EMR

nghs; Buford (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front office specialist to support physician clinics. Responsibilities include reception, maintaining clinical and financial records, and front office inventory. Proficiency with the EPIC EMR system is required to ensure accurate patient data and smooth scheduling.

The role emphasizes effective communication with physicians and staff, timely processing of referrals, and maintaining orderly front office operations in a busy clinic setting.

Qualifications

• Must have high school diploma or GED.
• Experience in medical front office is a plus.
• Strong phone and customer service skills.

Responsibilities

• Screen and refer incoming calls and visitors to ensure accurate communication.
• Procure patient referrals and process mail in a timely manner.
• Schedule appointments for patient referrals as requested by physicians.
• Log referrals and post referral numbers to patient accounts.
• Provide patients with referral information and assist in obtaining referrals.

Skills

Reception skills

Front office operations

EMR knowledge

Medical records handling

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front office specialist to support physician clinics. Responsibilities include reception, maintaining clinical and financial records, and front office inventory. Proficiency with the EPIC EMR system is required to ensure accurate patient data and smooth scheduling.

The role emphasizes effective communication with physicians and staff, timely processing of referrals, and maintaining orderly front office operations in a busy clinic setting.